grievance procedure

Translations
процедура подачи жалобы
The company has a formal grievance procedure to handle employee complaints.
В компании существует формальная процедура подачи жалоб для рассмотрения жалоб сотрудников.
Definitions
A grievance procedure is a formal process established by an organization to address and resolve complaints or disputes raised by employees or members regarding workplace issues, policies, or treatment. It typically involves a series of steps that allow individuals to present their concerns, seek resolution, and appeal decisions if necessary.